Fleetworthy Tech - BPAM Fails to Open – Incident details

Experiencing minor outage

BPAM Fails to Open

Resolved
Major outage
Started 4 months agoLasted about 2 hours

Affected

BPAM

Major outage from 4:55 PM to 6:47 PM, Operational from 6:47 PM to 7:06 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A new version of BPAM is now available.  You can close and re-open to get the latest version.

  • Update
    Update

    A fix for this incident is currently building with an expected deployment by 1:30 PM EST.

  • Identified
    Identified

    The error we are experiencing is from a recent deployment.  For those users currently using the application, do not close it. If you close and re-open it will force your version to upgrade and you will not be able to finish opening the application.  We are currently working on a fix.

  • Investigating
    Investigating

    We are currently investigating the cause of BPAM failing to open for our internal users.