Fleetworthy Tech - Billing run causing performance issues for tolling applications – Incident details

Experiencing minor outage

Billing run causing performance issues for tolling applications

Resolved
Degraded performance
Started 7 months agoLasted about 1 hour

Affected

BPAM

Degraded performance from 1:12 PM to 2:12 PM, Operational from 2:12 PM to 2:40 PM

BP Internal Tools (Axle)

Degraded performance from 1:12 PM to 2:12 PM, Operational from 2:12 PM to 2:40 PM

User Portals

Degraded performance from 1:12 PM to 2:12 PM, Operational from 2:12 PM to 2:40 PM

Bestpass

Degraded performance from 1:12 PM to 2:12 PM, Operational from 2:12 PM to 2:40 PM

Demo

Degraded performance from 1:12 PM to 2:12 PM, Operational from 2:12 PM to 2:40 PM

go.bestpass.com

Degraded performance from 1:12 PM to 2:12 PM, Operational from 2:12 PM to 2:40 PM

Updates
  • Resolved
    Resolved

    This issue has been resolved.

  • Monitoring
    Monitoring

    The billing run has completed and performance has returned to normal. We are continuing to monitor.

  • Identified
    Identified

    We are currently investigating performance issues affecting our tolling applications. These issues are caused by the current billing run. The expectation is that the billing run will complete in 30 minutes, at which time, performance will return to normal. The team is continuing to be attentive to the situation. Apologies for this incovenience.