Fleetworthy - Azure hosted applications are timing out – Incident details

All systems operational

Azure hosted applications are timing out

Resolved
Operational
Started 2 months agoLasted about 7 hours

Affected

BP APIs

Partial outage from 11:58 AM to 1:15 PM, Operational from 1:15 PM to 7:20 PM

AM API

Partial outage from 11:58 AM to 1:15 PM, Operational from 1:15 PM to 7:20 PM

Billing Platform API

Partial outage from 11:58 AM to 1:15 PM, Operational from 1:15 PM to 7:20 PM

Consumer Platform API

Partial outage from 11:58 AM to 1:15 PM, Operational from 1:15 PM to 7:20 PM

Core API

Partial outage from 11:58 AM to 1:15 PM, Operational from 1:15 PM to 7:20 PM

Customer-Facing API

Partial outage from 11:58 AM to 1:15 PM, Operational from 1:15 PM to 7:20 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved and systems are functioning as expected.

  • Monitoring
    Monitoring

    Azure has implemented networking configuration changes and performed failovers which has provided relief from this mornings incident. Our systems have currently recovered from any adverse affects from their outage. We will continue to monitor over the next few hours.

  • Identified
    Identified

    As Microsoft continues to battle their Azure challenge, it will affect the availability of our hosted applications.

  • Monitoring
    Monitoring

    We are continuing to monitor the Azure situation. We do not see any notifications that indicate outages for our applications at this time and our manual checks validate systems systems are currently accessible. We will continue to keep every updated.

  • Identified
    Identified

    We have confirmation that Microsoft Azure is experiencing some issues, however we are seeing our applications come back online at this time. We have not confirmed that this incident is resolved since we are continuing to see problems with Azure, however it appears that our applications are starting to recover.

  • Investigating
    Investigating

    Our Azure hosted applications are timing out and not returning. We are currently investigating this incident.