Fleetworthy - Crowdstrike Patch - BSOD – Incident details

All systems operational

Crowdstrike Patch - BSOD

Resolved
Partial outage
Started 2 months agoLasted about 7 hours

Affected

BP General Systems

Partial outage from 11:02 AM to 5:50 PM

Updates
  • Resolved
    Resolved

    Due to a recent bad update deployed by CrowdStrike, some Windows workstations may fail to boot. CrowdStrike has deployed a fix for this that requires manual intervention by the IT Team.

    At this time - impacted machines have been repaired. We are marking this issue as resolved at this time.

  • Monitoring
    Monitoring

    Due to a recent bad update deployed by CrowdStrike, some Windows workstations may fail to boot. CrowdStrike has deployed a fix for this that requires manual intervention by the IT Team.

    At this time - most of the impacted machines have been repaired. Please reach out to the Helpdesk if you are still having trouble booting your workstation. We will continue to monitor the situation over the next few hours and post an update when this issue is resolved.


  • Identified
    Identified

    Due to a recent bad update deployed by CrowdStrike, some Windows workstations may fail to boot. CrowdStrike has deployed a fix for this that requires manual intervention by the IT Team.

    ***NOTE***
    Please do not reboot your machines until further notice.

  • Investigating
    Investigating

    Due to a recent bad update deployed by CrowdStrike, some Windows workstations may fail to boot. Users that are having this issue are encouraged to reach out to the IT Team for repair. CrowdStrike is actively working on a fix for this. We will continue to update this incident as more information is gathered.

    ***NOTE***
    Please do not reboot your machines until further notice.